Frank and the team at 3rd Level Consulting have been a part of our success since 2014. When I first reached out to Frank, I was really reaching out to find out what I could be doing better and how our team could keep growing. What I didn’t know at the time of that first meeting, was how much I would come to appreciate Frank’s honest advice, knowledgeable counsel and sincere enthusiasm for going after my big goals. I also didn’t know how grateful I would be to have Frank and 3rd Level as support and resources as we launched our 2nd location in 2016.
They were right there each step of the way with demographics, marketing advice, and always helping me to cover my blind spots. When problems would pop up, as they always do in expansions, I would call on the resources of 3rd Level to help me figure out what to do next. From the KPIs to the best practices library to the one on one calls, 3rd Level provided me with the comfort of knowing I had a wealth of industry knowledge right at my finger tips and the support of an enthusiastic team to encourage me.
Our 2nd location is thriving and we are now looking to see what the future holds. 3rd Level right there with us as we look to streamline our systems and gain efficiency by utilizing the SmartEDGE Resources across our business. This platform that Frank and his team created meets our needs for training, document management, HR, hiring and more. We are looking forward to launching 2019 in a more efficient, purposeful and organized manner thanks to this innovative new tool! We are so grateful to continue evolving and raising the bar with Frank and his team!n be to the success of your team. We have been grateful to have Frank and his team coaching our management team!
Courtney Parfitt, Owner
Severna Park, Arnold & Annapolis, MD | USA