What You Don't See & Say Can Hurt You (and Your Team) by Robin Eisenberg, Vice President, Swim Consultant There are many components to a successful business. We can look at your business model, staffing, facilities, policies and procedures, customers and so much more. However, let’s take a [...]
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So far Barbara Anne May has created 25 blog entries.
Are You Compliant? Important Rules and Regulations to Review for your Website Can you answer these 3 questions? Is your website compliant with the latest regulations for privacy, consent & cookies? Does your website meet the requirements of ADA Compliance? Did your last WCAG (Web Content Accessibility Guidelines) [...]
Creating a Magnetic Culture Every organization has a culture. Does your company’s culture attract and retain the people who believe in and live your company’s values? Culture will hold a company together or can tear it apart. How will you establish a culture that is magnetic, one where [...]
Creating a Winning Communication Plan With today’s technology, communication in essence should be easier than ever, however it is actually more complex. With thousands of apps, programs and tools available, finding a communication method that works can be very challenging. What one person likes another may despise. Often [...]
Solving the Digital Marketing Puzzle In our last blog, Marketing is a Must (regardless of boom or bust), we covered connections, finding clients and conveying your message. In our FREE Workshop, Creating Your Marketing Message, we will help you create a message that encourages engagement and better relationships [...]
Marketing is a Must! (regardless of boom or bust) By definition, marketing is: the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. ~ American Marketing Association Some mistakenly think about marketing as [...]
Raising the Bar for Customer Service Who is your Customer? Excellent Customer Service is vital to all businesses. Every industry has unique characteristics that should be taken into account. The Child Activity Center Industry serves 3 distinct customer groups. External Customers = PARENTS who pay the fees External [...]
Goal Setting That Gets Results It’s that time, new year - time for goals, resolutions, plans, etc., right? WRONG! Your goals both professional and personal should be top of mind and a constant work-in-progress. We shouldn’t only be setting and revising goals when the clock strikes midnight each [...]
FinanceSmart – Key Profitability Factors We hope you have enjoyed our Business Finance series. If you are catching this blog and you haven’t yet read our first two blogs in the FinanceSmart series, we recommend heading back to Business Finance 101 – What Every Owner Must Know to [...]
Tax Planning, Prep and Projections It’s that time again! Tax planning time! No matter whether you are reading this in January or November, it is ALWAYS time to be tax planning. Although, the 4th quarter of your fiscal year is a very critical time for planning and should [...]